Accreditation Support is your resource for learning about how to maximize your accreditation process experience.
This online resource features both the Accreditation Knowledge Base--an online searchable user guide--to help you quickly and efficiently find information and a ticket submission function whereby you can submit questions and report issues to the Accreditation Support team for assistance.
About the Knowledge Base
The Accreditation knowledge guide contains both general content that applies to all accreditation modalities, and specific modality content, compiled into articles in 14 categories.
The Knowledge Base search function guides you to content of interest. Searches match criteria against article content, title, and keywords.
We need your feedback! Can’t find what you’re looking for, or think an article needs improvement?
Give us your feedback and suggestions by clicking Yes or No at the prompt below an article. If you click No, please take a moment to send us more detailed feedback or examples to help us improve the material.
About Help Desk
Can’t find what you’re looking for? Have a question? Need help with a form or other issue? Creating a ticket with the Accreditation Help Desk is an efficient way to get your questions answered or a problem resolved. Tickets submitted are triaged to the Accreditation Support team member best equipped to address your ticket’s issue.
Click the Submit a Ticket icon on the Accreditation Support home page to open a new ticket that requests required pieces of information. Upon submitting a ticket, an Accreditation Support representative will be reviewing your request and will send you a personal response within 3 business days.
Submitting a ticket takes just a few minutes. Help us help you by following a few tips described below when completing a ticket.
Provide as much detail as possible, without including PHI.
Always include your modality ID, if applicable.
Prior to submitting your ticket, browse the suggested articles that may be useful to your issue.
When should I place a call to Accreditation Support?
If you’re having difficulties submitting a ticket and have not received a response within 3 business days, please call the Accreditation support team.