Since each modality ID can only have one online user, it is important to use the existing login to access an account.
If the current login user is no longer responsible for the accreditation applications, submit a support ticket request that includes the information below:
Modality ID number
New Login Person’s First & Last Name
New Login Person's Email
New Login Person’s Phone Number
Login Change Request form:
Alternatively, the Supervising Physician or Facility Administrator (for all modalities except mammography) or the Lead Interpreting Physician (for mammography) can submit a request that authorizes the login change directly. Please note that their names and email addresses must match the information listed in the online database or the request cannot be accepted. If you are unsure which personnel are listed on the account, please contact the accreditation department.
Login changes are modality-specific and will only change the online user for the Modality ID(s) provided in the request.
Passwords are case-sensitive and are required to be changed every 90 days. If it has been more than 90 days since you last accessed the accreditation system, then you will be prompted to change your password. If it is time to change your password, you will see the following:
If you cannot remember your previous password, you will need to click “Logout”/”Sign Out”.
On the login screen, click “Forgot Password”:
A link will be sent to your email address to set up a new password. If the link is not valid, you will see the following text: “This link to reset your password has already been used. Please return to the login screen and click on "forgot password" to have a new link sent to your email address.
For security purposes, passwords can only be reset once in a 24-hour period.
You may not repeat a password for 24 password cycles.
Revision History for this Article
Description of Revision(s)
Article created; FAQs incorporated; No criteria changes
|4-05-22||All||Renamed and reordered article; included login change request forms; moved article to new category.|